Ride-Hailing Pick-Up Locations FAQ

Ride-Hailing Pick-Up Locations FAQ

September 19, 2013

Ride-Hailing Pick-Up Locations FAQ

1. What is the purpose of ride-hailing pick-up locations?

UCLA Transportation has partnered with ride-hailing companies Lyft and Uber to designate 12 on- campus passenger pick-up locations in an effort to prioritize pedestrian and bicyclist safety, improve traffic flow, and reduce traffic impediments.


2. When will ride-hailing pick-up locations be enforced?

Pick-up locations will be enforced Monday through Friday between 7:00 a.m. and 6:00 p.m. After 6:00 p.m. each weekday and all weekend long, Lyft and Uber drivers will be able to pick up riders on campus anywhere it is safe and legal to do so.


3. How do students with disabilities access these 12 pick-up locations?

The UCLA Center for Accessible Education has offered to transport students with mobility impairments to pick-up locations in a CAE van.


4. Will students and other ride-hailing users be cited for violating pick-up locations?

Only ride-hailing drivers may be cited for violating this ordinance.


5. How will these new pick-up locations impact UCLA Ronald Reagan Medical Center patients and visitors?

Medical center patients and visitors will not be impacted by these changes. Pick-up locations will not be implemented south of Charles E. Young Dr. South.

6. How many pick-up locations are there and where exactly are they?

There are 12 pick-up locations spread throughout campus; you can find a map of the specific locations here.

7. Will I need to walk to a pick-up location to grab my order from a food delivery service?

No, services such as UberEats are considered drop-offs, so any location where the curb permits for deliveries and drop offs are allowed.

8. How far will I have to walk to be picked up by my driver?

All pick-up locations are within a three- to five-minute walk from most campus buildings.

Bruin Commuter Services
Email: transportation@ts.ucla.edu | Phone: (310) 794-7433


555 Westwood Plaza
Los Angeles, CA 90095-1360

Office Hours

Monday – Friday 7:45 a.m. to 5 p.m. (excluding University holidays)
Saturday and Sunday Closed